‘Don’t wait for legislation’: Employers told to be proactive in addressing psychosocial risks

“If we look at it from a frontline perspective, as our employees are burned out, that means they’re less engaged, they’re less able to service those customers, and therefore as a result, that has an impact on genuine revenue,” he said. When it comes to the social element, Ahmadzai said burnout can hit social interactions … Read more

‘Deliberate wrongdoing’: Din Tai Fung, executives fined $4 million for underpaying employees

Among the executives fined by the Federal Court is the former HR coordinator of DTF World Square, Sinthiana Parmenas, who was fined $105,084. The other executive involved is Hannah Handoko, former general manager of DTF World Square, who was fined $92,232. Justice Anna Katzmann said they “deliberately deprived the employees of their legislated entitlements and … Read more

‘Frustrated’ worker blames ‘understaffing’ for aggressive behaviour

The FWC acknowledged several mitigating circumstances that arose directly from the worker’s role at the Fremantle Justice Complex (FJC). These included the worker’s interaction with a difficult Person of Interest (POI) on the day of the incident, which likely contributed to his heightened state, and the challenges faced by Custody Officers in dealing with understaffing … Read more

‘Confident’ employees still want training on gen AI tools: survey

Despite this, 98% said they want some level of gen AI training, while 57% want company-specific training modules and programmes. “We need to be ramping up our own AI skills — both within our technical teams, as those platforms on which our teams build solutions are rapidly deploying AI capabilities, and within our business groups … Read more

‘Alive and diversifying’: Remote hiring still strong amid RTO push

“Workers in the Philippines and US were getting hired the most in 2023, with Argentina, Colombia, and Brazil rounding out the top five,” said Alex Bouaziz, co-founder and CEO of Deel, on LinkedIn. The report said the United Kingdom, Australia, and the United States hired from the Philippines the fastest in 2023. Mexico, Canada, and … Read more

‘Alarming low’: Only 22% of employees satisfied with jobs

“Amid these changes, many employers may grapple with the challenges of adapting and modernizing their work cultures in line with evolving expectations.” Improving employee wellness Employers need to look at well-being and mental health as part of the employee experience, according to the report, which found that the top factors for burnout include: Heavy … Read more